1. How We Work

• Communication & Hours: You can contact us by email, phone, or WhatsApp. Our studio core hours are 9:00 AM – 6:00 PM, Monday to Friday. We aim to respond to all inquiries within 24 business hours and will notify you in advance of any planned studio closures or holidays that may impact project delivery.

• The Process & Revisions: Unless otherwise specified in your project proposal, our fees include two rounds of design or development revisions within the original scope. Additional rounds of revisions, or changes requested after sign-off, will be billed at our hourly rate of £85/hour.

• Client Dependencies & Delays: Timely delivery relies on your prompt feedback and provision of assets (e.g., copy, brand assets, API access). If project delays are caused by a lack of client response for more than 5 business days, we reserve the right to reschedule the remaining work around our existing studio commitments. Deliverables will be deemed automatically accepted if no feedback is received within 14 business days of submission.

 

2. How We Charge

• Studio Rates: Our standard studio day rate is £750.

• Payment Terms: Invoices are payable within 30 days of the invoice date. The license to use any deliverables is strictly conditional upon full payment. We reserve the right to revoke or suspend the usage license, and pause all active development work, if invoices become overdue.

• Ad-hoc Requests: Out-of-scope post-delivery requests (such as archive retrieval, raw master file transfers, or minor text updates) are charged at a flat rate of £150 per request.

 

3. Intellectual Property (IP) & Ownership

• Studio Ownership: ONYVA Studio retains full, exclusive, and permanent ownership of all intellectual property, copyright, source code, designs, assets, concepts, and materials created or developed during the project. No ownership or title of any IP transfers to the client at any point, unless explicitly agreed otherwise in a signed, written agreement prior to project commencement.

• Retained Rights: All unused concepts, rejected design drafts, working files, pitch materials, and proprietary methodologies, frameworks, or code libraries remain the sole property of ONYVA Studio.

 

4. Licensing & Usage Rights

• Client License: Upon receipt of full payment, the client is granted a non-exclusive, non-transferable, royalty-free, perpetual license to use the final deliverables strictly for their intended purpose and channels as defined in the original project brief.

• Restricted Use: The client is not authorized to resell, sublicense, modify, decompile, extract individual components, or use the deliverables beyond the original agreed scope without entering into a separate commercial agreement and licensing fee with ONYVA Studio.

• Third-Party Dependencies: Deliverables may rely on open-source code or third-party software and APIs. These components are subject to their respective third-party licenses, and we cannot guarantee their future uptime, pricing changes, or modifications.

• Portfolio Rights: Unless a strict confidentiality agreement is explicitly signed prior to project kickoff, ONYVA Studio reserves the right to showcase the completed work, case studies, and behind-the-scenes processes in our public portfolio, website, and social media.

 

5. Liability

• Limitation of Liability: While we take every care to ensure our code, tech integration, and designs are stable, ONYVA Studio cannot be held liable for any indirect loss of profits, data corruption, or business disruption resulting from the use or failure of the deliverables. Our total liability is capped at the total amount paid by the client for the specific project in question.