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PRIVACY POLICY

ONYVA STUDIO LTD is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and store your data when you interact with us.

Who We Are
ONYVA STUDIO LTD is an arts organisation based in Leeds, UK. We deliver projects, events, and services for audiences, artists, and communities.

What Information We Collect
We may collect the following personal data when you engage with us:

  • Your name and contact details (email, phone, address)

  • Payment details (if you purchase tickets, products, or services)

  • Communication preferences (e.g. newsletters)

  • Information you provide when taking part in workshops, surveys, or projects

How We Use Your Information
We use your information to:

  • Provide you with services, tickets, or project participation

  • Keep you informed about our work, events, and opportunities (if you have opted in)

  • Process donations and payments securely

  • Understand our audiences and improve what we do

  • Meet legal and financial obligations

Legal Basis for Processing
We process your personal data under one or more of the following bases:

  • Your consent (e.g. for marketing emails)

  • Contractual necessity (e.g. ticket bookings)

  • Legal obligations (e.g. accounting records)

  • Legitimate interests (e.g. understanding and developing our programme)

Sharing Your Information
We will never sell your personal data. We may share it with trusted service providers (such as ticketing platforms, payment processors, or email services) who help us deliver our work. These providers only use your data under our instructions and with appropriate safeguards.

Data Storage and Security
Your data is stored securely. We take appropriate measures to protect it from loss, misuse, or unauthorised access.

How Long We Keep Your Data
We only keep your personal data as long as necessary for the purposes outlined in this policy, or to meet legal requirements (e.g. financial records).

Your Rights
You have the right to:

  • Access the personal data we hold about you

  • Request corrections to your data

  • Withdraw consent (e.g. unsubscribe from newsletters)

  • Request deletion of your data (where possible)

  • Complain to the Information Commissioner’s Office (ICO) if you believe your data rights are not being upheld

Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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